TIM MILAM
President
Coldwell Banker Sea Coast Advantage
BRIAN TUCKER
President
Impact Media Solutions
RHL
“Our house had significant damage from the tornado that came through Ocean Ridge in February. You never really know how good your insurance coverage/company is in until you file a claim. It took me some time to understand the roles of the adjuster, SageSure and IAT and find that SageSure was just the accounting/billing operation while IAT was responsible for paying the claim.
While it was sometimes difficult to reach IAT people to understand the status of the claim, they eventually paid the claim in full after receiving documentation from myself and Paul Davis our contractor. They paid out over $100,000. I would definitely recommend them to your other customers.”
GEORGE
As a retiree am always looking for more inexpensive cost to my yearly insurances and this year was no different. Kara and Kelly were exceptionally attentive to my concerns and did an outstanding job in finding a more reasonable company for my auto ins that I could switch too. They were a pleasure to work with and their knowledge, expertise and friendliness was what customer service is all about.
They are an asset to any insurance company and you & Don Bullard should be glad she is with you.
Thanks and appreciate all she does.”
GENE WELLS
Thank you for stepping in so quickly with clarification of my rental car coverage for my accident. The response was almost instantaneous! I have little experience dealing with insurance claims, but I was amazed at how quick and helpful Safeco was in responding to the claim. ABRA body shop was courteous, prompt, and very high quality repair. I’ve heard many sad tales of dealing with claims, I am simply astounded by the service I received from everyone. It was a welcome change from what I anticipated. I will keep telling all of my friends that the Bullard agency is the place to go for insurance – save money and great service!”
JAMES
I wish to inform you of the outstanding job Mrs. Agnew has and is doing in regards to my insurance needs. She is a credit to your company. She has always responded quickly, and provided information that is informative to all my questions and concerns. As a result of her professionalism, I have referred several of my Pender County neighbors to Don Bullard Insurance.”
DAN
“Don Bullard Insurance keeps finding better policies at better prices for us…then make it happen. Kelly and Kara collectively have saved us significant money on auto, home and boat insurances. Equally important, y’all have been the most efficient, professional and pleasant folks to work with I can remember anywhere. ”
JIMMY
I just wanted to let you know what a fantastic job Kelly has been doing to help me with my Hurricane Florence claim.
Thanks for having a person that I feel has my best interest in mind.”
MR. PETER JACKOWKSI
I just would like to thank you for everything that you did. You went above and beyond. I hope Mr. Bullard realizes what a valuable agent that you are. . .”
BEV AND PATRICK LYNCH
Last week we received the premium on our homeowners and I was shocked at the number. I asked a neighbor for a recommendation, and he suggested Don Bullard. Matthew answered my email inquiry and immediately went to work. What a great experience. He was attentive and prompt and secured excellent rates on the homeowners. I also ended up switching the auto and added an umbrella policy at his suggestion (and was something I had meant to do).
Our 2020 homeowner rate was $2954 with Coastal. The new premium for 2021 invoice was $3561 (with no claims or changes on our part). Matthew was able to get us a rate of $2279. Amazing. What a dolt I was for not shopping sooner.
He also wrote us auto/golf cart policies and while not saving a ton there, the bundled rate helped lower the homeowners.
Policy forms were sent promptly. Insurance cards were easy to print out. He handled the mortgage payee stuff for homeowners. Seriously – a painless and outstanding experience.
Matthew and Don Bullard made my new year! Thank you to him. It’s important that you know about your stellar staff.
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